Workflow

Deming's challenge to managers to establish and curate the process needed to achieve desired outcomes.

The total mental effort required for a team to operate effectively, treated as a hard constraint on team size and scope.

Software delivery has gone through three distinct eras with each one collapsing the distance between having an idea and learning whether it works.

Distribute quarterly planning across the quarter so the PI event becomes where the plan gets published, not where it gets made.

Strategies for coordinating work across team and portfolio boundaries in a product operating model.

The speed at which value moves from idea to delivered outcome with minimal friction.

Use the least process necessary to enable coordination and learning.

Develop small, vertical slices of work that create incremental value and generate feedback to validate your assumptions.

The end-to-end sequence of activities that delivers value from customer need to customer outcome.

Centering collaborations around a visual map with routes helps bring everyone into the same mental model.